WILL NOT GO BACK. HOPEFULLY, YOU WONT EITHER!!! Been going there for years. Today, I explained to the manager on duty that the brushes didn't even rotate to wash my car. He told me they were working just fine. Also, I was informed they just purchased the place and they're getting everything fixed. How the hell can things be working if you're going to fix them?
They gave me the replacement cost only after I posted this review. Still the owner would not contact me, like to hide behind his workers.
I've been taking my car here for a while, now they have new staff and they're friendlier.
Every time, I go there they keep getting worse and worse.
Worst car wash I've ever been to. You would think they would vacuum the back but they didn't. I had to ask them to vacuum the back and under the seats. They also lost my drivers side weather tech (they put it in someone's car) but they have not replaced it yet. It's been a week and the owner doesn't want to talk and is making his employee pay for it but I've not gotten an answer either way. Don't even waste your time going to this place.
This is my first time I went there inder the new management. The guy who took the car was not polite at all. Didnt even say hi and acted like i am disturbing him. Then there was another guy drying off my car. An old mexican dude with white beard. I asked him if could remive the treesap from my window. He asked me if i had 'something to put over there' pointing towards the tip jar. This is absolutely unacceptable. I will never go there again
This is my second time under the new owners. Was a regular before. Both times the car was not clean when finished. Like the previous reviewer, the brushes are not rotating, the front of my car was still coated in salt, it took so long the first time through, even though they were not busy, that I just let it go. Inside was not cleaned at all, even though I paid for it. The personal working are also less courteous and looks more like a gang operation. It reminds me of the car washes near my office on the westside where the car wash is just a cash business front for laundering drug money. Skip this place, I am sure the owners won't mind either.
I was just getting ready to buy another package pass and I just said that the service has been so horrible lately, I refused to ever go back.
Definitely will not return
Premier Carwash is a US Car Wash based in Arlington Heights, Illinois. Premier Carwash is located at 2100 S Arlington Heights Rd, Arlington Heights, IL 60005, USA.
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